Terms & Conditions – Medjoy Pharmacy
Last Updated: 10/01/2026
Welcome to Medjoy Pharmacy. These Terms & Conditions govern your access to and use of our WooCommerce-powered online store, services, and products. By visiting our website, creating an account, or placing an order, you agree to comply with and be bound by these terms.
If you do not agree with any part of these Terms, please do not use our services.
1. About Medjoy Pharmacy
Medjoy Pharmacy operates as a licensed pharmacy based in Basirhat, West Bengal, offering:
-
Online and offline sale of medicines
-
Healthcare and wellness products
-
Prescription verification services
-
Medicine home delivery
2. Eligibility to Use the Website
-
You must be 18 years or older to place orders on our website.
-
Orders for minors must be placed by a parent or legal guardian.
-
By using this website, you confirm that the information you provide is accurate and complete.
3. User Accounts
-
Creating an account is optional but recommended for easy order tracking.
-
You are responsible for maintaining the confidentiality of your account login details.
-
Medjoy Pharmacy is not responsible for unauthorized account access due to user negligence.
4. Prescription Requirement
-
Certain medicines require a valid prescription from a registered medical practitioner.
-
Prescriptions must be clear, complete, and uploaded during checkout or shared via WhatsApp if requested.
-
We reserve the right to verify, reject, or cancel orders if prescriptions are invalid, expired, or unclear.
5. Product Information
-
All product descriptions, images, and prices are provided for reference.
-
Actual packaging may vary from images displayed.
-
Availability of products is subject to stock.
6. Pricing & Payments
-
Prices are displayed in INR and include applicable taxes unless stated otherwise.
-
Medjoy Pharmacy reserves the right to change prices without prior notice.
-
Payments are processed securely via trusted third-party payment gateways.
-
We do not store card or UPI details.
7. Order Acceptance & Cancellation
-
Orders are confirmed only after payment (if prepaid) and prescription verification (if required).
Cancellation Policy
-
Orders can be cancelled before dispatch for a full refund.
-
Orders cannot be cancelled after dispatch.
8. Delivery Policy
-
Delivery timelines are estimated and may vary due to location, stock, or external factors.
-
Customers are responsible for providing accurate delivery details.
-
Medjoy Pharmacy is not liable for delays caused by incorrect address or customer unavailability.
9. Returns & Refunds
-
Medicines once sold cannot be returned, except in eligible cases such as wrong item, damaged, or expired product.
-
Refunds are processed as per our Refund & Return Policy, available on the website.
10. Use of Medicines
-
Medicines must be used strictly as prescribed by a doctor.
-
Medjoy Pharmacy is not responsible for misuse, overuse, or self-medication consequences.
-
Always consult a healthcare professional before consuming medicines.
11. Limitation of Liability
Medjoy Pharmacy shall not be liable for:
-
Health outcomes resulting from medicine use
-
Incorrect self-diagnosis or treatment
-
Delays caused by third-party delivery services
-
Website downtime or technical issues
12. Intellectual Property
-
All website content including text, images, logos, and designs are the property of Medjoy Pharmacy.
-
Unauthorized use, copying, or reproduction is strictly prohibited.
13. Privacy & Data Protection
Your personal and medical data is handled according to our Privacy Policy.
By using our website, you consent to data collection for order processing and legal compliance.
14. Modifications to Terms
Medjoy Pharmacy reserves the right to update these Terms & Conditions at any time.
Changes will be effective immediately upon posting on the website.
15. Governing Law
These Terms & Conditions shall be governed by the laws of India.
Any disputes shall be subject to the jurisdiction of Basirhat, West Bengal.
16. Contact Information
For any questions regarding these Terms & Conditions, please contact:
Medjoy Pharmacy
Basirhat, West Bengal
📞 Phone:
📧 Email:
