Privacy Policy – Medjoy Pharmacy
Last Updated: 10/01/2026
At Medjoy Pharmacy, we respect your privacy and are committed to protecting the personal and medical information you share with us while using our WooCommerce-powered online store. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, create an account, place an order, or upload prescriptions.
By using our website and services, you agree to the terms described below.
1. Information We Collect
a. Personal Information
When you place an order or create an account, we may collect:
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Full name
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Phone number
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Email address
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Billing & shipping address
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Account login details
b. Medical & Prescription Information
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Uploaded prescriptions
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Doctor details mentioned on prescriptions
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Medical information shared for order verification
(This data is used strictly for legal compliance and safe medicine dispensing.)
c. Order & Payment Information
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Products purchased
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Order history
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Payment method (we do not store card details)
Payments are processed securely through trusted third-party payment gateways.
d. Technical & Usage Data
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IP address
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Browser and device type
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Pages visited
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Cookies and session data
2. How We Use Your Information
Your information is used to:
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Process and deliver your orders
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Verify prescriptions as required by law
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Manage your WooCommerce account
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Provide customer support
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Send order updates and notifications
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Improve website functionality and user experience
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Comply with legal and regulatory requirements
We do not sell or rent your personal or medical data to third parties.
3. Cookies & WooCommerce Tracking
Our website uses cookies to:
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Maintain cart sessions
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Remember login details
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Track order progress
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Improve website performance
You can disable cookies through your browser, but some WooCommerce features may not function properly.
4. Payment Security
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All online payments are processed via secure third-party payment gateways
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Medjoy Pharmacy does not store debit/credit card information
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Payment gateways follow industry-standard security practices
5. Sharing of Information
We may share limited data only when necessary:
a. Delivery Partners
For accurate and timely delivery of your orders.
b. Healthcare Professionals
To verify prescriptions or provide medical support when required.
c. Legal Authorities
If required by law, regulation, or government request.
We never share data for advertising or marketing purposes.
6. Data Storage & Security
We implement appropriate security measures including:
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Secure WooCommerce environment
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Restricted access to customer data
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Encrypted communication
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Regular system monitoring
Despite our best efforts, no system is 100% secure.
7. User Rights
You have the right to:
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Access your personal data
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Update or correct account information
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Request deletion of your account (subject to legal obligations)
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Withdraw consent for non-essential communication
To exercise these rights, contact us using the details below.
8. Data Retention
We retain your information only for:
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Order processing
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Medical and legal compliance
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Accounting and business records
Data is securely deleted when no longer required.
9. Third-Party Links & Plugins
Our WooCommerce website may use third-party plugins or contain external links.
Medjoy Pharmacy is not responsible for the privacy practices of those websites or services.
10. Children’s Privacy
Our services are intended for users above 18 years of age.
Orders involving children must be placed by parents or legal guardians.
11. Changes to This Policy
This Privacy Policy may be updated from time to time.
Any changes will be posted on this page with the updated revision date.
12. Contact Information
For any privacy-related concerns, contact:
Medjoy Pharmacy
Basirhat, West Bengal
📞 Phone:
📧 Email:
